MERCHANDISE ships out to the address you designate in 2-5 business days by USPS Priority Mail.  Rates are calculated per weight by USPS.  On Free Shipping Promotions, Free Shipping applies only to Orders Over $100.

WE DO NOT SHIP INTERNATIONALLY at this time.

WHEN A BROKEN ITEM is returned to us postage paid within 30 days of the order, we will replace the item and pay the postage charges to send the item back to you.

REFUSED SHIPMENTS will incur a 20% restocking fee plus freight charges both ways.

100% SATISFACTION GUARANTEE - If you are not completely satisfied with an item, just call BestGlassaccents.com to receive return authorization.  Approved returns are to be shipped prepaid within 30 days of receipt (we do not accept C.O.D.).  Items must be packed carefully and received in mint condition.  We will exchange the item or refund the purchase price minus a 20% restocking fee.  Sorry, but merchandise returned without authorization will be refused, and the carrier will charge you freight in both directions.

TAXES - BestGlassAccents.com does NOT charge sales tax for orders placed outside of Texas.  If you order within the state of Texas you will be charged an additional 6.25% for sales tax.